Technology & CyberManaged Service Providers
Managed Service Providers Insurance

Insurance for Managed Service Providers

Technology E&O and cyber programs for MSPs managing client infrastructure, security, and IT operations — including coverage for downstream client losses.

The Risk Landscape

Why Managed Service Providers Businesses Need Specialized Coverage

Managed service providers occupy a uniquely exposed position in the technology ecosystem. As the trusted custodian of client infrastructure, data, and security, an MSP's failure — whether from a cyber incident, a configuration error, or a service outage — can trigger simultaneous claims from dozens of clients. Standard professional liability policies are often inadequate for MSP operations, which require technology E&O coverage specifically designed to address the downstream client loss scenarios that define MSP liability exposure.

Why This Matters

MSPs are increasingly targeted by ransomware operators specifically because a successful attack on an MSP provides access to all of their clients simultaneously. A single breach can trigger dozens of simultaneous client claims, regulatory notifications, and business interruption losses — making adequate cyber and tech E&O limits essential.

Key Risk Exposures
Ransomware attack propagating through MSP tools to client networks
Configuration error causing client data loss or system outage
Failure to detect and respond to client security incident
Unauthorized access to client systems through MSP credentials
SLA breach triggering contractual penalties across client base
Supply chain attack through MSP software or tooling
Employee error causing client data deletion or corruption
Regulatory action for failure to maintain client data security
Coverage Programs

What We Cover

Technology E&O

Professional liability for IT service failures, configuration errors, and SLA breaches across your client base.

Cyber Liability

First and third-party cyber coverage including MSP-specific ransomware coverage and downstream client loss scenarios.

Network Security Liability

Coverage for claims arising from failure to prevent unauthorized access to client networks and systems.

Media Liability

Coverage for content and privacy claims arising from MSP management of client communications and data.

Commercial Crime

Social engineering fraud and funds transfer fraud coverage for MSP finance and billing operations.

General Liability

Premises and operations liability for MSP offices and on-site client service operations.

Protect Your Managed Service Providers Business

Our technology insurance specialists will design a program tailored to your specific risk profile, client contracts, and regulatory environment.